Norm Howard – Director, Quality & Productivity
Norm is the Director of Quality and Patent Data and Document Management (PDDM) Deputy Program Manager for FSC Edge. In this role, he is responsible for the ongoing coordination with the U.S. Patent and Trademark Office while leading the continual process improvements needed to deliver quality patent-related publications. Before the PDDM contract award, he worked with Flatirons Solutions performing capture management and development on the successful PDDM proposal.
After receiving a bachelor’s degree in electrical engineering, Norm started his career as an officer in the U.S. Air Force. After completing more than five years of active duty, he transitioned to the Air National Guard. During his more than 19 years in the Guard, he also pursued a civilian career working in numerous consulting and program management roles within the defense, medical informatics, and educational IT communities, both nationally and internationally. Norm currently resides in St. Louis, Missouri.